What Do You Mean I Have No Warranty?

By Kristina Brown

Buying online is so fun and easy. You research and decide to purchase a brand new sewing machine. You go online and find a website that sells the sewing machine you want and you click to order.

After several days your new sewing machine shows up at your home. After a few months of sewing up a storm your brand new sewing machine stops working. You call the manufacturer of the sewing machine and they tell you where the closest warranty station is. You Mapquest the shop and off you go. You get to the shop and the person at the shop asks for your receipt of purchase. You hand the person your receipt and the person starts shaking their head from side to side saying that they are sorry but they cannot help you. It turns out the online store you purchased from was not an authorized dealer so you have no warranty. Since the manufacturer will not reimburse the shop on unauthorized sales the shop cannot cover your machine under warranty.

This is a terrible way to learn this lesson. This would not have happened if you had purchased the machine from an authorized dealer. Authorized dealers buy their machines straight from the manufacturer so the machine you purchase has a full manufacturers warranty. Manufacturers authorize dealers so they can be assured a quality dealer to represent their product.

With a lot of people just shopping price unauthorized dealers are easily able to take advantage of this. One of the ways an unauthorized dealer might take advantage of you is take items out of the box and then sell them back to you as an add on. This way the price was lower but you did not get all that you were supposed to get and you just had to buy back the items anyway.

You can also get taken advantage of if you purchase from an unauthorized dealer. A common practice is to take items out of the box and say that items are extra. The customer not knowing assumes this is the truth and pays extra for something that should have come in the box.

Unauthorized dealers play all kind of games from getting machines underground to selling products with the serial numbers changed or taken off so the manufacturers can not see where the machine originally came from. Of course if a serial number is altered in anyway the manufacturers warranty is void. Some unauthorized dealers will sell a remanufactured machine as new and not tell you that it is a remanufactured machine and has less of a warranty then a brand new machine.

So when you are shopping online make sure you look out for these so called "deals". If a "deal" seems to good to be true verify that the company is in fact an authorized dealer. In addition you can check if the company is a member of the Better Business Bureau.

Shopping online can be fun but make sure who you are buying from is really who they want you to believe they are; such as an authorized dealer and a great business to deal with. - 30408

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